Warranty & Support Services

Assistance anytime, anywhere.

 

Speak to a specialist

Speak to a specialist

Simplify Warranty and IT Support

Managing multiple products, warranties and support providers can lead to increased disruption for businesses when they least need it. Extending warranties and consolidating support through a single provider can help reduce costs and improve time-to- resolution.

Insight’s extended warranty and support services can help you improve the service levels you receive, reduce the time to fix whilst improving the returns on your investment.

Designed to help your IT teams fix problems fast, so your business has more time to focus on innovation. We’ll help you increase efficiency
and improve IT service levels while simultaneously controlling costs by delivering ongoing, real-time support for your data centre and cloud infrastructure.

Faster incident resolution.

Increased uptimes.

Improved IT service levels.

Greater cost control.

How Insight Can Help

Warranty Services

Consolidate your vendor warranties through Insight with our extended warranties, repair and replacement services.

Insight OneCall support services

Serving as your first line of support, our support engineers are available to begin the problem resolution process immediately upon your first call to Insight. OneCall includes end-to-end problem determination and quarterly service reports.

Insight Cloud Care

Insight’s Cloud Care gives you full control of your Microsoft CSP environment, combined with Insight’s differentiated services.

With our ongoing operational support and advisory services, you can optimise IT spend to balance cost, performance, and compliance considerations against industry best practice.

One committed partner, from issue to resolution, with expert help from the same company that designed and deployed your solution simply makes sense. Even if we didn’t work on your environment, we can support it with a highly trained team that has both broad knowledge and deep technical experience.